Privacy Policy

Introduction

Welcome to https://consolidate-credit-card-debt.vibereports.co.uk (hereinafter referred to as “Consolidate Credit Card Debt,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described in this policy.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://consolidate-credit-card-debt.vibereports.co.uk.
Any mobile applications or software we develop and make available for download.
Online services and tools offered through our platform.
Interactions between users and our support team, including emails, calls, and text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in various scenarios:

Using Our Applications and Services: When you sign up as an authorized user or access our services, we collect and process the data necessary for providing these services.
Visiting Our Websites: If you browse our websites, we may collect certain information automatically through cookies and similar technologies.
Communications: We may reach out to you via email, phone, or text messages for various purposes, such as sending newsletters, promotional offers, or service updates.

Personal Data Collection

We collect a range of personal data, including:

Account Information: This includes your username, password (hashed and encrypted), and account settings.
Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses (encrypted and securely stored).
Financial Information: Data about your financial status, income, and debt details (anonymized and aggregated for analytics).
Purchase Information: Records of products or services you’ve purchased from us, including transaction dates and amounts.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience and analyze app performance.
Location Data: Information about your geographical location when you use our location-based services or provide consent for tracking.
Feedback and Reviews: Content you share with us through surveys, comments, or product reviews.
Social Media Information: If you choose to log in using social media accounts, we may collect data from those platforms (with your permission).
Product Interest: Details about products you’ve shown interest in or added to your wishlist.

We gather this data through various means: user input forms, account creation processes, online interactions, and automated tracking technologies like cookies and web beacons. Additionally, third-party partners may share personal data with us for specific purposes, adhering to their own privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They serve multiple purposes:

Strictly Necessary Cookies: These cookies enable core features and functionalities of our platform. For example, they allow you to log in, maintain session data, and personalize content.
Preference Cookies: Used to remember your preferences and customization settings for a personalized browsing experience.
Analytics Cookies: Help us understand how users interact with our website or application, providing insights for improvement.

You have control over non-essential cookies through our Cookie Manager, where you can manage or opt out of certain tracking activities. Please note that disabling cookies may affect your user experience on some parts of our platform.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to ensure compliance with legal obligations. After this period, or when you request deletion, we securely delete or anonymize your data unless required by law or for legitimate business reasons (e.g., fraud prevention).

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe that we have collected such data, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update any inaccurate or incomplete information.
Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to certain exceptions.
Restriction: The right to limit the processing of your data in specific circumstances.
Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Appeals/Complaints: The right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights or for any data-related inquiries, please contact our Privacy Team via email at [email protected] or by post to:

[Privacy Team Contact Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For questions related to privacy, data practices, or unsubscribing from marketing communications, please contact us:

Email: [email protected]
Postal Address: [Privacy Team Contact Address]